PPG Meeting Minutes
PPG Meeting Minutes May 14th 2024
Date: May 14th 2024
Present parties from Mediwell Clinic: Nurten Cetin, Semiha Dogus
PPG Members: DU,FT,SN,EY,MO,BB
Minutes taken Via SD today
Meeting took place in Mediwell Clinic
Aims And Objectives of PPG
Members discussed the terms of reference and aims of PPG Policy was read and viewed via team.
Summary of General Discussions:
- IV room updates discussed, new fridge for refreshments now provided, PPG Team were very happy to hear this.
- Discussed our new reception statistics monitoring board, reviewed all together, NC spoke about how this will help track all missed calls and provide a better call answering system for the public.
- All PPG members happy about waiting time.
- NC has informed PPG team website has been updated and WhatsApp line is introduced.
- Our PPG Member informed NC that our dental online booking not active.
Chairperson
BB has been selected as chairperson
Issues Mediwell will look into improving
- Online booking for dental service is to be put in place soon.
- Review statistics for new reception system.
Next Meeting:
Agreed to be held on 20/11/2024 and time TBC.
